Refund Policy Theresa Gendron - Your Soul Loves the Truth

 

All refund requests must be made in writing and received:

  • At least 2 weeks prior to the start date of the seminar/program.  A full refund will be issued with a deduction of $100.00 processing fee.

  • 7-14 days prior to the start date of the seminar/program, will receive a 50% refund, with a deduction of $100.00 processing fee.

  • Less than 7 days prior to the program or the first day of the class/program no refunds.

 

In cases of natural or medical emergency, or any circumstances that arise in which a seminar/ program requires cancelation or rescheduling:

  • The participant may reschedule for the next similar seminar/program without occurring additional fees for the seminar/program.  Example – 28 Day Soul Coaching program may be replaced with any 28 Day Soul Coaching Program. A soul coaching Certification program may rescheduled with a Soul Coaching Certification Program.

  •  If the participant decides not to reschedule- a full refund will be processed as soon as possible and should not take longer than 30 days.

Privacy Policy- Theresa Gendron- Your Soul Loves the Truth

 

Program/events are a safe and sacred place for sharing. Personal stories or events shared by individuals are done so in privacy. Members are reminded that all information is private and they must keep the information shared my fellow participants private. By honoring each other, the programs become a safe place for sharing.

The leader of the program can share only stories without any identifying factors that my allow guest to identify or connect the story with an individual. Participants can expect anonymity.

At no time is the presenter or Soul Coach liable, or expected to legally enforce the privacy policy. Should a participant violation or disrespect the privacy of others, they may be asked to leave the program without receiving a refund for time that is remaining.

 

 

Procedure

 

At the beginning or early during the program: The leader or facilitator will verbally present the Privacy Policy. At the discretion of the Leader or Soul Coach, the policy may be presented as a reminder to participants.